Customer Service Rep

We seek a Customer Service Representative to become an integral part of our company! You will be responsible for data order entry, providing product and service information, and answering customer inquiries and complaints.

Please apply if you have the following:

• Outstanding people skills and a self-disciplined nature
• The ability to multi-task 
• Horse Experience
• Excel experience needed
• Excellent typing skills 60+ words per minute
• Bilingual-Spanish
• Superior phone skills
• A highly organized nature
• A detail-oriented mindset
• A true desire to help customers

 

Responsibilities will include: 
Greet Customers and identify their needs

• Explain products to customers
• Resolve product issues and concerns
• Enter and process customer orders
• Investigate and resolve customer complaints

Document and update customer records based on interactions

Why work for us?

• Competitive benefits package including medical, dental, vision, life insurance, and 401K
• Casual office atmosphere
• A cohesive team-centric workplace!
• Everyone has a voice! We highly encourage everyone to speak up and make tomorrow better
• Large desks with dual monitors.

 

Please send your resume to:  jobs@profchoice.com